1. AGREEMENT

Subject to any variation expressly agreed in writing, the following Terms & Conditions constitute the contract between you (the “Customer”) and Jade Hire, a trading name of J&S Partners Ltd (the “Company”).

2. HIRE, PRICES, PAYMENT & DEPOSIT

2.1 A booking shall only be deemed confirmed once the Company has received a signed booking confirmation or pro forma invoice, whether by scanned copy, photograph attached to an email, or by post.

2.2 The Customer named on the booking confirmation accepts full responsibility for all hired goods, including liability for any loss, theft, or damage occurring during the hire period.
 
2.3 It is the Customer’s responsibility to ensure that a representative is present on-site to receive, inspect, and sign for the goods at both delivery and collection.
 
2.4 All hired goods shall remain the sole property of Jade Hire at all times.
 
2.5 Hire prices and service charges shall be as set out in the Company’s current price list or written quotation at the time of issue. Prices are subject to change without prior notice.
 
2.6 Unless otherwise agreed in writing, the Company shall not be obliged to provide any goods or services until full payment, including any required deposit, has been received.
 
2.7 The Company reserves the right to require full payment in advance for certain bookings, including (but not limited to) high-value orders, peak dates, bespoke hires, or where deemed appropriate by the Company.
 
2.8 Payment may be made via bank transfer, debit card, or credit card. Processing fees may apply.
 
2.9 Unless full payment is required in advance, a 50% non-refundable deposit is required to secure the booking. The remaining balance must be settled in full prior to delivery.
 
2.10 A refundable security deposit may be requested prior to delivery and held as security against loss, breakage, or damage to hired goods.
 
2.11 Any loss or damage will be assessed at the Company’s discretion, and repair or replacement costs (which may include full replacement value) will be invoiced accordingly.
 
2.12 Final order confirmations must be received no later than 72 hours prior to delivery. Amendments or confirmations received within this timeframe may be subject to additional charges.
 
2.13 All prices quoted are exclusive of VAT, unless expressly stated otherwise.
 
2.14 Unit prices are based on a 24-hour hire period, unless otherwise agreed in writing.
 
2.15 All crockery, tableware, furniture, and event items supplied by Jade Hire are curated exclusively for hire purposes only and are not available for sale under any circumstances.
 
This hire-only model is fundamental to the Jade Hire brand and allows the Company to preserve the quality, presentation, and consistency of its collections, ensuring a refined and premium experience for all clients. Ownership of all hired goods shall therefore remain exclusively with Jade Hire at all times.
 
This policy is non-negotiable and forms part of the Company’s standard Terms & Conditions.